Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed slightly. If there is a significant delay, we will notify you via email.

Shipping Time (Estimated Delivery)
We currently ship to customers in the United States and select international locations.

Estimated delivery times:
• United States: 7–15 business days
• Canada: 10–18 business days
• United Kingdom: 7–15 business days
• Australia: 10–18 business days

Delivery times may vary depending on location, customs, and carrier delays.

Shipping Costs
We offer FREE standard shipping on all orders.

Any express shipping options (if available) will be shown at checkout.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take 2–5 days to update after shipment.

Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages
If your package is lost in transit, please contact us at:
contact@flexforcegear.org

We will work with the shipping carrier to resolve the issue.

Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery and include photos of the damage.

Customs, Duties & Taxes
We are not responsible for any customs fees, taxes, or import duties that may be applied once the shipment reaches your country.

Contact Us
If you have any questions about shipping, please contact us at:
contact@flexforcegear.org
FlexForce